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4 Reasons Companies Don’t Renew

4 Reasons Companies Don’t Renew

It’s every team’s worst nightmare: your client decides not to renew. What went wrong? Companies will give any number of excuses to be polite and soften the blow. The truth is, customers leaving almost always comes down to one of four reasons. 1. It’s… Read More

5 Cold Hard Truths About Company Sports Tickets

5 Cold Hard Truths About Company Sports Tickets

Microsoft got sued last week after an employee stole $1.5 million including company Super Bowl tickets. (Check out the indictment here.) How often are employees stealing or abusing sports tickets? As we told the Wall St. Journal: A law is being broken at almost… Read More

TicketManager Named to the Inc. 5000 for the 4th Year in a Row

TicketManager Named to the Inc. 5000 for the 4th Year in a Row

TicketManager has been selected for the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. This is the fourth year in a row the Calabasas-based SaaS company has been named to the Inc. 5000. The list represents the most successful companies… Read More

Game Over: Sports Tickets & EPA’s Scott Pruitt

Game Over: Sports Tickets & EPA’s Scott Pruitt

Few things can land government officials in trouble faster than getting comped or discounted sports tickets. While former EPA Adminstrator Scott Pruitt was no stranger to scandal, one of his final fumbles in the weeks leading up to his resignation involved questions about how… Read More

Company Sports Tickets & GDPR: What You Need To Know

Company Sports Tickets & GDPR: What You Need To Know

On May 25, 2018, the sweeping new rules known as GDPR went into effect. The regulations significantly change how companies must manage user data for individuals in the European Union, and companies are scrambling to make sense of it. The urgency is heightened by… Read More

How the new tax law impacts company sports tickets

How the new tax law impacts company sports tickets

The Wall Street Journal's Ruth Simon published a piece today about how the 2017 tax law is causing companies to radically change the way they host client events. The problem? Companies can no longer deduct 50% of the cost of taking customers to live events,… Read More

Illinois lawmakers buy over $1 million in sports tickets

Illinois lawmakers buy over $1 million in sports tickets

Illinois is back in the spotlight— this time for the enormous sums of money its lawmakers are spending on sports tickets. According to the Illinois State Board of Elections website, Illinois House Speaker Michael Madigan's campaign spent over $700,000 on tickets for Cubs, White… Read More

Winter is Coming… for Company Sports Tickets

Winter is Coming… for Company Sports Tickets

A recession may be coming, and that means company sports tickets are at risk. Defend your ticket program against budget cuts by proving they drive results. The US economy is long overdue for a recession. When that happens, companies are going to look for… Read More

Road to PyeongChang 2018 (Issue #12)

Road to PyeongChang 2018 (Issue #12)

Let’s get to the news this week with only 74 days to go… PyeongChang 2018 says ticket sales picking up, have eclipsed the 50% sold mark… Ticket sales top 50 pct in run-up to PyeongChang Olympics: November 26th. In the latest sales figures released by the PyeongChang… Read More

Road to PyeongChang 2018 (Issue #11)

Road to PyeongChang 2018 (Issue #11)

South Korea bullet trains will dramatically reduce travel time to PyeongChang 2018 venues… Accessibility of PyeongChang 2018 will improve with new bullet trains: organizers: November 15th. As South Korea’s bullet trains prepare for operation in early December, the times to travel to Olympic events will shorten. Normally… Read More

Road to PyeongChang 2018 (Issue #10)

Road to PyeongChang 2018 (Issue #10)

Amazing trip! I am on my way back to the United States after touring the Olympic sites in PyeongChang and Gangneung here in South Korea last week. Thanks to all who followed my live blog but if you missed it, you catch up here.… Read More

Road to PyeongChang 2018 (Issue #9)

Road to PyeongChang 2018 (Issue #9)

We have hit a major milestone having just celebrated the 100 Days To Go, we are now just 14 weeks away from the Opening Ceremony of PyeongChang 2018! And, excitingly, there were a number of major announcements this week. While you are reading them… Read More

Road to PyeongChang 2018 (Issue #8)

Road to PyeongChang 2018 (Issue #8)

Here are the highlights on the Road to PyeongChang from the past week: Cheetos hits the mark with their sponsorship of the USA Curling team… Cheetos, The Experts In Cheese Curls, Announce First-of-its-Kind Partnership With USA Curling. October 24th. Cheetos clearly won the week on… Read More

Road to PyeongChang 2018 (Issue #7)

Road to PyeongChang 2018 (Issue #7)

Here are the highlights on the Road to PyeongChang from the past week: PyeongChang 2018 Ticketing website now open to EVERYONE… October 17th . This is major news for everyone buying tickets for the PyeongChang 2018 Olympic Winter Games. Why? Because now instead of going… Read More

Road to PyeongChang 2018 (Issue #6)

Road to PyeongChang 2018 (Issue #6)

Here are the highlights on the Road to PyeongChang from the past week: What is the state of the Olympics, sponsorships, and what can we expect in PyeongChang 2018? This week, I had the opportunity to share my insights with Dr. Diane Hamiltonon Take the… Read More

Road to PyeongChang 2018 (Issue #5)

Road to PyeongChang 2018 (Issue #5)

Highlights on the Road to PyeongChang from the past week: Interest remains low in South Korea for Winter Games, few tourists expected…  Two thirds of South Koreans expect PyeongChang to be a success. September 29th: However, less than 40% have interest in the Winter Games… Read More

Road to PyeongChang 2018 (Issue #4)

Road to PyeongChang 2018 (Issue #4)

Highlights on the Road to PyeongChang 2018 from the past week: North Korea Qualifies for the 2018 Olymnpic Winter Games…  North Korea qualifies for PyeongChang Winter Olympics: September 29th. In the most widely anticipated story followed for weeks, today the North Korean figure skating duo… Read More

Road to PyeongChang 2018 (Issue #3)

Road to PyeongChang 2018 (Issue #3)

Highlights on the Road to PyeongChang 2018 from the past week: PyeongChang may be the most affordable and accessible Olympics for fans to attend in a generation… Why Going To 2018 Winter Olympics In South Korea Is Easier Than You Think: September 19th. Read… Read More

Road to PyeongChang 2018 (Issue #2)

Road to PyeongChang 2018 (Issue #2)

Highlights on the Road to PyeongChang from the past week: Tensions create serious concerns by observers… Nuclear tensions cast chill over South Korea’s Winter Olympic buildup:September 12th. As mentioned in last week’s article, we will continue to see articles expressing concerns with no less than… Read More

Road to PyeongChang 2018 (Issue #1)

Road to PyeongChang 2018 (Issue #1)

Today officially marks 5 months before the start of the 2018 PyeongChang Winter Olympics. As we approach the opening ceremonies, I will share the latest developments, news and links to must-read stories on ticket prices and trends, IOC updates, corporate sponsors, and more. Fans… Read More

6 Things We’ve Learned In B2B Sales

6 Things We’ve Learned In B2B Sales

In twenty years of sales we've consumed more content on how to sell than we could ever remember. Suggestions are everywhere and range from great to awful, entertaining to forgettable. Since we started our business ten years ago we've been honored to sell our tech… Read More

Baseball Tickets that Work

Baseball Tickets that Work

When working in the ticket sales department of the New York Mets, I sold full-season ticket packages to local businesses. I soon noticed that companies that purchased baseball tickets typically fell into two categories: Elephants: Some companies bought full-season ticket packages knowing that many… Read More

Five Ways to Get Your Tickets Used Now!

Five Ways to Get Your Tickets Used Now!

  “How do we get more tickets used?” We hear it nearly every day. One of the first conversations we have as we onboard new customers is how to set goals for their ticket usage.  Without goals, companies become disorganized, and waste, on average, 43% of… Read More

Why I’m Bullish on Major League Baseball

Why I’m Bullish on Major League Baseball

2017 is a big year for Major League Baseball. The Cubs championship has introduced the game to new fans, the league is ripe with young stars, and for the first time in a decade it appears that the NFL’s rise in popularity has begun to… Read More

The Reason We Take Clients To Events

The Reason We Take Clients To Events

Have you ever wondered why entertaining clients is one of the oldest business practices around? According to Forbes, “customers now seek to connect with other like-minded individuals to get the most value in the long run.” Despite this, I have spoken with companies who see… Read More

Ticket Admins Cost Teams Millions of Dollars Every Year

Ticket Admins Cost Teams Millions of Dollars Every Year

by Troy Tutt, VP with TicketManager I started my career in sports as a sales guy. I sold season ticket plans and groups for the Cleveland Cavaliers. I soon started managing a book of clients and was responsible for servicing their needs, keeping them… Read More

Say goodbye to printing tickets at home

Say goodbye to printing tickets at home

by Derek Goodnature, Team Partnerships for TicketManager Downloading and printing your Cubs tickets at home? That’s so 2016. The Cubs announced last week that ticket buyers will no longer be able to download and print tickets at home. Instead, fans will have two options:… Read More

Why companies don’t use all their tickets

Why companies don’t use all their tickets

by Matt Huff, VP Customer Success, TicketManager. I’ve seen many reasons why companies don't use all of their tickets. Sometimes they simply lack awareness of just how many tickets they own and just how many go unused each year. Other times tickets lie dormant… Read More

Why You Should Put Client Entertainment in Your CRM

Why You Should Put Client Entertainment in Your CRM

Ever wonder why companies are investing in Customer Relationship Management (CRM) more than ever? The reason is simple: nearly 80 percent of marketing leads fail to convert into sales, and effective customer relationship management helps companies greatly improve upon this ratio. But getting a… Read More

The Five Deadly Sins of Prospecting Events

The Five Deadly Sins of Prospecting Events

By Tony Knopp, Co-founder and CEO TicketManager I go to prospecting events— a lot of them. So I get to see what works and what doesn’t. Face-to-face marketing is an important part of business development because it cuts through oversaturated airwaves, overflowing voicemail, and… Read More