Meet Your Customer Services Team
Put our customer service to the test!
No call centers. No hold times. No queues. No kidding
We get it: most customer service stinks. You wait on hold only to finally get connected to someone who has no idea how to help you.
TicketManager is different. We built the customer service team we’d want to turn to for help. You’ll be connected right away with a US-based, college-educated team member who will be able to answer your questions fast.
What Makes Our Customer Service Stand Out?
No hold times
Call in, get connected to a team member.
We’ll always try to give you the answer you need in the first few seconds.
Based in the US
You’re going to talk to someone in our US office.
We invest in our customers by hiring smart, friendly people who can really help you.
You decide when it’s fixed
You tell us to close the case when you’re 100% satisfied we’ve solved it.
No fake metrics
We’re not going to close your case just to hit some artificial number.
I am forever grateful and impressed by your company representative’s patience, knowledge, and willingness to go the extra mile.
State Street Corp.
TicketManager’s level of personalized customer care is superb! They are client-focused, attentive, and always full of new innovations and insights.